last updated: June 2021
 

1. About this Privacy Policy

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This Privacy Policy explains how this website collects, uses, and shares information about your use of this website, services, and applications (Total "Services").

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Your visit of this Website means that you agree that I may collect and receive information about users of my Services ("User", "You", or "Your") from various sources, including (i) information that you provide through your user account on the Service (your "Account"); (ii) your use of the Services; and (iii) third party websites, services and partners.
 

I invite you to read this policy in full to make sure that you are fully informed. In accordance with the legal purposes of the 2016/679 EU General Data Protection Regulation (GDPR) I am the controller of this confidentiality document and the procedures attached to it. If you have any questions about this Privacy Policy or any of my practices regarding data collection, use and disclosure, please contact me at info@mosaik-agency.eu

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2. I COLLECT THE FOLLOWING INFORMATION

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2.1. Information You Provide​

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2.1.1. User Content.

You may publicly post content on my Services. In this case, you agree that your profile information and the content you post may be viewed and used by other users and third parties I do not control. This also includes potential pictures and videos taken during the sessions.
 

2.1.2. Communications.

If you contact me directly, I may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send me, and any other information you may choose to provide. We may also receive a confirmation when you open an email from me.

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2.1.3. Social Media.

I also might collect information that you post or publish during our social media interactions

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2.1.4. Demographic information.

I might collect data about your product/service preferences and about your age, gender and current location.

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The personal information you are asked to provide and the reasons you are asked to provide it will be made clear to you when I ask you to provide your personal information.

 

2.2. Information I Collect When You Use Our Services.

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2.2.1. Cookies and Other Tracking Technologies. 

Like most websites, certain information can be collected and stored automatically in a log. When you use my services, I may collect certain information from your device automatically. This information may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, click-through rate data, landing pages, and referring URLs. 

 

To collect this information, a cookie may be placed on your computer or device when you visit my services. Cookies contain small amounts of data that my web server can use to identify you. My system stores the information it collects through cookies, log files to record your preferences. 

 

I may also automatically collect information about the use of my service features, the functionality of my services, the frequency of visits, and other information related to your interactions with the service. I may track your use of various websites and services. In some countries, including countries in the European Economic Area (EEA), this paragraph's information may be considered personal data following applicable data protection laws.

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2.2.2. Use of my services. 

When you use my services, I may collect information about your involvement and use of my services, e.g. CPU and memory usage, memory capacity, navigation in my services, and metrics at the system level. I use this data to maintain services, maintain and improve the operation and use of services, develop new functions, protect my services and my customers' security, and provide customer support. I also use this data to produce aggregated analytics and business intelligence to handle, retain, make informed decisions, and report on my business results.
 

2.3. Information I Receive from Third Parties.

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2.3.1 Third-Party Accounts. 

If you link my services to a third-party account, I may receive information about this account, e.g. Your authentication token from a third-party account, to activate the connection. If you wish to limit the information available to me, you should visit your third-party account privacy settings to learn more about your choices.

2.3.2. Third-Party Partners. 

I may also receive publicly available information about you from my third-party partners and combine it with information I have about you.

 

3. HOW I USE INFORMATION

 

I use your information to provide you with services, products and information. This includes sending you access to onlince courses, designs, templates or products you purchase or processing a return. It also includes sending you newsletters you signed up for. Other ways to use your information might be, to:

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• Provide, operate, and maintain my Services;

• Improve, personalize, and expand my Services;

• Understand and analyze how you use my Services;

• Develop new products, services, features, and functionality;

• Communicate with you, either directly or through one of my partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes;

• Process your transactions;

• Send you text messages and push notifications;

• Find and prevent fraud; and

• For compliance purposes, including enforcing my Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

 

You can always opt-out my mailing list by clicking on the „Unsubscribe“ button at the bottom of each newsletter or by writing me a direct message at info@mosaik-agency.eu 

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4. HOW I SHARE INFORMATION

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At some point it might be necessary for me to share your information with third parties in several ways, including the following:
 

4.1. Vendors and service providers.

I may pass the information on to third party providers and service providers who offer services on my behalf, e.g., the provision of my services for advertising and/or marketing purposes and the provision of information relating to you such as product announcements, software updates, special offers, or other information.
 

4.2. Summary information.

To the maximum extent permitted by law, I may use aggregate or unidentifiable user information and share it with my partners that cannot reasonably be used to identify you.
 

4.3. Advertising.

I may (now or in the future) work with third-party advertising partners to serve you advertisements that I think may be of interest to you. These advertising partners may set and access their cookies, pixel tags, and similar technologies on my Services and otherwise collect or access information about you that they may collect from time to time and in different online environments.

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4.4. Third-Party Partners.

I also share user information with third-party partners to obtain additional publicly available information about you.

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4.5. Analysis.

I can use analytics providers like Google Analytics. Google Analytics uses cookies to collect non-personal information. Google offers several additional data protection options for its Google Analytics cookies at http://www.google.com/policies/privacy/partners/.

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4.6. Business Transfers.

Information may be disclosed in the context of planned mergers, acquisitions, debt financing, asset sales or similar transactions, or the event of bankruptcy, bankruptcy, or claims if such information is available, and vice versa to potential acquirers, heirs, or successor transfers transferred to one or more parties.

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4.7. As required by law and similar information. 

I may also share information to 

(i) comply with applicable laws, regulations, legal process or government requirements; 

(ii) enforce this Privacy Policy and my Terms of Use, including investigating possible violations; 

(iii) detect, prevent or deal with fraud, security or technical problems; 

(iv) respond to your inquiries; or 

(v) protect the rights, property or safety of me, my consumers and the public. This includes sharing information with other companies and organizations to protect against fraud and prevent spam/malware.

 

3.8. With your consent. 

I can share information with your consent.

 

5. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

 

My legal basis for collecting and using the personal information described above will depend on the relevant personal data and the specific context I collect.

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As a rule, however, I only collect personal data from you 

(i) when I need personal data to enter into a contract with you. 

(ii) if the processing is in my legitimate interest and has not been replaced by your rights; or 

(iii) when I have your consent. 

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In some cases, the law may be required to collect personal information from you or otherwise need personal information to protect your vital interests or the interests of others.

If I ask you to provide personal data to comply with legal requirements or to sign a contract with you, I will clarify this in due time and inform you whether it is mandatory to provide your data (and the possible consequences) if you do not provide your personal information).

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6. THIRD-PARTY SERVICES

 

You may access other third-party services through the Services, for example by clicking on links to those third-party services from within the Services. I am not responsible for the privacy policies and/or practices of these third-party services, and I encourage you to carefully review their privacy policies.

 

7. SECURITY

 

I am committed to protecting your information. To do so, I employ a variety of security technologies and measures designed to protect information from unauthorized access, use, or disclosure. The measures I use are designed to provide a level of security appropriate to the risk of processing your personal information. However, please bear in mind that the Internet cannot be guaranteed to be 100% secure.

8. DATA RETENTION

 

By the requirements of the GDPR, I store personal data that I collect from you when I have a permanently legitimate business that I need to run (for example, to provide the services you have requested or to comply with applicable laws, taxes or to comply with accounting requirements.).

If I do not have a permanent legal need to process your personal data, I will delete or make it anonymous. If this is not possible (for example, because your personal information is already on file), I will store and isolate personal details securely from further processing to possible deletion.
 

9. ACCESS

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As provided by the GDPR, you have full rights to access certain information related to your account by sending me an email. If you terminate your account, public activity on his account may remain on my servers and be available to the public before deletion.

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To protect your privacy and security, I may also take reasonable steps to verify your identity before updating or deleting your information. The information you provide to me may be backed up or stored by me periodically following the backup process in standard business for disaster recovery purposes. Your ability to access and correct your information may be temporarily limited if access and correction could: 
affect my ability to comply with legal obligations; interfere with my ability to investigate, make, or defend legal claims; leads to disclosure of personal information about third parties; or result in a breach of contract or disclosure of trade secrets or other business information held by me or third parties.
 

10. YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)

 

If you are a resident of the EEA, you have the following data protection rights:

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• If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing me.
   

• In addition, you can object to the processing of your personal information, ask me to restrict the processing of your personal information or request portability of your personal information. Again, you can exercise these rights by emailing me.
   

• You have the right to opt out of marketing communications I send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails I send you. To opt out of other forms of marketing, please contact me by emailing me.
   

• Similarly, if I have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing I conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
   

• You have the right to complain to a data protection authority about my collection and use of your personal information. For more information, please contact your local data protection authority.
   

I respond to all requests I receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

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11. YOUR CHOICES

 

You can use some Service features without registering, which limits the types of information I collect.

You can unsubscribe from receiving individual promotional emails from me. If this is what you want to do, follow the instructions at the bottom of the email. Even if you unsubscribe, I may still contact you for information, transactions, account-related purposes, or similar.

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Many browsers have the option to disable cookies, which means your browser may not accept new cookies or allow selective use of cookies. Please note that some functions and adjustments to my services may no longer work for you if you do not accept cookies. You will continue to receive promotional material, but it is not in your best interest.

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12. CHILDREN'S PRIVACY

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I do not knowingly collect information from children under the age of 13, and children under 13 are prohibited from using my Services. If you learn that a child has provided me with personal information in violation of this Privacy Policy, you can alert me at my official email address.

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13. CHANGES TO THIS PRIVACY POLICY

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This Privacy Policy may be modified from time to time, so please review it frequently. Changes to this Privacy Policy will be posted on my website. If I materially change the ways in which I use or share personal information previously collected from you through my Services, I will notify you through my Services, by email, or other communication.
 

Contact me

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If you have any questions or concerns about this Privacy Policy, please feel free to email me at my official email address: info@mosaik-agency.eu 

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